RPS Field Service Engineer

Life at IBA

At IBA, we’re not just building technology - we’re shaping the future of Cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives.

For almost 40 years, we’ve been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, Cancer treatment, and industrial applications. As the global leader in Proton Therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.

Our expertise spans four dynamic business lines:

• Proton Therapy – delivering next-generation precision treatment
• Radiopharmaceuticals – supporting oncology care with premium services and equipment
• Dosimetry – ensuring safety and quality in medical equipment
• Industrial Accelerators – advancing technology for medical and industrial use

Joining IBA means becoming part of a team that dares to push boundaries. We collaborate with the world’s top oncologists, engineers, and scientists to deliver life-changing solutions. If you’re driven by purpose and eager to make a real impact, you’ll find your place here—where innovation meets meaning.

Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.

Mission

Does Working on high end technologies while exploring the world speaks to you? Are you an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you.

Our team is searching for a Field Service Engineer with skills and passion to install, maintain and repair IBA equipments worldwilde.

As a Flying Field Service Engineer “Accelerators”, you play a key role in our mission to treat cancer patients. You participate to the installation and maintenance of the IBA systems, equipments and technical tools on the Proton Therapy sites worldwide and more specifically related to the accelerator part on customer’s site.

You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how”.

Challenges we trust you with

• Responsible for installing, maintaining, and repairing IBA systems at customer's locations.
• Train the customers to use equipment properly and safely.
• Generate accurate reports with the appropriate level of detail.
• Propose system improvements and work with IBA’s global Research & Development team (R&D) to implement changes.
• In practice, this position is home-based and will spend at least 50% of the time at IBA’s customer sites, performing the following functions:

• IBA system installation/commissioning (requires a continuous presence on site for up to 4 weeks).
• Maintenance of IBA equipment (typically 1 week, Monday-Friday travel and 3 days onsite).
• Troubleshooting/Emergency (typically requires departure within 24 hours and may last up to 2 weeks).

• When working from home, your task will consist in three main activities:

• Hotline support: During work hours, you will periodically be responsible for remotely addressing and resolving severe issues reported by the customer, serving as their first line of support. When ‘on duty,’ you must be reachable during working hours on weekdays and weekends.
• Preparing for upcoming assignments, completing mission reports, and providing briefings and updates to other cross-functional teams, as needed.
• Updating and improving our knowledge database and procedures, as needed.

Typical work hours are Monday through Friday during the day. However, additional work on weekends may be required during some assignments, and Hotline responsibilities necessitate weekend availability.

What we value

Required education and experience

• Bachelor of Science (or equivalent) in Physics, Electrical Engineering, or comparable Engineering discipline or 3-5 years of related field service Engineering experience.
• Solid knowledge and understanding of electronics.
• Understanding of High Vacuum and RF (Radio Frequency) systems.

Preferred experience

• Experience with diagnostic equipment:
  • Oscilloscope.
  • Vector Network Analyzer (VNA).
  • Multimeter.
  • Vacuum leak tester.
• Cyclotron/particle accelerator experience desired, but not required.

And you are also

• A driven, proactive and hands-on individual.
• Able to organize your work autonomously and take initiatives.
• A team player with very good communication skills.
• Willing to travel up to 50% including mostly weekends.
• Willing to work different shift times, when necessary.

Compensation and Benefits

IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs—covering you and your family.

Approximate Salary Range: Approx. $78,000 - $103,000

Variable Pay: Profit sharing, time-based compensation, “above & beyond” award, referral rewards

Core Benefits (100% employer-paid):

• Life & AD&D Insurance (1x annual salary)
• Short/Long-Term Disability (80% / 60% of pay)
• Medical, Dental, Vision premium subsidies
• Health Savings Accounts / Health Reimbursement Accounts contributions
• Wellness incentives (up to $500/year)
• 401(k) match (up to 4%)
• 10 weeks full paid Parental Leave
• Paid time off: 7 personal + 10 PTO days (first year)

• Tuition reimbursement & development support
• Emergency travel & employee assistance

Optional Benefits: Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.