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Field Service Engineer

Requisition ID:  3940
Location: 

US - Home based, US

Work regime:  Full-Time
Kind of contract:  Fixed Term Contract

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

 

Apply today a

At IBA, we’re not just building technology - we’re shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives.

 

For almost 40 years, we’ve been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in Proton Therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.

 

Our expertise spans four dynamic business lines:

 

 

Joining IBA means becoming part of a team that dares to push boundaries. We collaborate with the world’s top oncologists, engineers, and scientists to deliver life-changing solutions. If you’re driven by purpose and eager to make a real impact, you’ll find your place here—where innovation meets meaning.

 

Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.

nd be part of a mission that matters!

Mission


Does working on high end technologies while exploring the world speaks to you? Are you an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you.

Our team is searching for a Field Service Engineer with skills and passion to install, maintain and repair IBA equipments worldwilde.

As a Flying Field Service Engineer “Accelerators”, you play a key role in our mission to treat cancer patients. You participate to the installation and maintenance of the IBA systems, equipments and technical tools on the Proton Therapy sites worldwide and more specifically related to the accelerator part on customer’s site.

You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how”.

Challenges we trust you with

 

  • You will help deliver a final, reliable working product within defined timelines that matches quality, performance and customer satisfaction requirements
  • You install equipment/systems accordingly to the defined planning, procedure timelines and operating processes
  • You debug and report bugs to the Development Team, and you are in charge of testing equipment/systems according to the specifications
  • You also maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to solve problems
  • You train less experienced colleagues to use properly and safely equipment/systems
  • You document and report interventions and actions undertaken in CMMS, with the required level of details and accuracy

What we value


We are searching for an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel worldwilde

You have:

  • A Master’s Degree in electro-mechanics or equivalent by experience
  • Proven experience in root-cause analysis and you can lead a large-scale system troubleshooting
  • Very good oral and written skills in English
  • Very good communication skills with customers and IBA team

And you also are:

  • A driven, proactive and hands-on individual
  • Able to organize your work autonomously and take initiatives
  • A team player with very good communication skills
  • Willing to travel up to 60% of your time, including mostly week-ends
  • Willing to work different shift times, when necessary

Compensation and Benefits

 

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

 

Approximate Range
$87,600 – 117,800 USD


IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

 

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards


Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Additional Qualifications


You have relevant experience in High Energy Physics, Particle Accelerators or Medical Physics.

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