Field Service Engineer - Proton Therapy

Mission

Responsible for leading on-site missions, performing preventative maintenance, corrective maintenance, integration and calibration of equipment on new installations, and deliver training. In addition, the role is responsible for covering remote helpdesk shifts consisting of troubleshooting and dedicated support to IBA customers, post-installation.

Challenges we trust you with

• Install and test equipment/systems according to the defined planning, procedure timelines, operating processes, and specifications.
• Perform system troubleshooting and report bugs to the Development Team.
• Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to resolve problems.
• Assist with creation of training material and delivery of training to other colleagues.
• Document and report interventions and actions undertaken with the required level of details and accuracy.
• Cover the Remote Helpdesk shifts consisting of troubleshooting and dedicated support to our installed base.

What we value

You have:

• Bachelor of Science (or equivalent) in electro-mechanical field, and 3-5 years of related work experience.

Preferred Education and Experience

• RF and power supply experience.
• Troubleshooting experience (down to component level).
• Cyclotron experience desired, but not required.

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range
$80,000 – 95,000 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

Applicants must be based within 50 miles of one of IBA’s existing US Proton Therapy centers.  Work will be performed both on site and remotely. IBA team members thrive in a fast-paced, dynamic environment and have demonstrated exceptional results through a range of different pursuits. We all tightly align with our company values of Care, Dare, Share, and Be Fair. As we grow, we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems.