Service Engineer

Mission

Responsible for installation, operating and maintaining the equipment that is essential to the Proton Therapy System (PTS), troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections, and communicating the system's status to leadership and other stakeholders, support hardware and software testing, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities, which affect installation activities.

Challenges we trust you with

• Install and maintain the Proton Therapy System (PTS) for installation activities, which will include but not be limited to: QA, EHS, Validation, integration testing, Development, Software/Hardware Testing, Troubleshooting, and Experimentation.
• Troubleshooting PTS equipment includes electrical, mechanical, cyclotron, and beam physics.
• Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
• Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees.
• Provide support to subcontractors (rigging, survey, etc.), ID, EHS, and QA.
• Maintain adequate records as defined by Site Manager in accordance with company QA and FDA regulations.
• Perform other related duties as required and assigned

What we value

You have:

• A Master degree in engineering (Electronics, Electro-mechanics or Mechanics)
• Relevant technical experience in electronics/electrical system troubleshooting, mechanical system design and repair, and operations of large systems, as well as experience with different tools like cooling systems, vacuum systems, PLC´s regulation loops Programmable Logic Controller), drivers, sensors, electric motors positioning equipment, high and low voltage equipment
• The ability to troubleshoot large systems issues
• Knowledge of local EHS (Environment, Health, and Safety) regulations

And you also are:

• Customer-oriented
• Driven, proactive and hands-on person
• Able to follow rules & regulations and you able to deliver on strict deadlines
• Analytical, able to identify root cause of issues
• A team player with strong interpersonal skills
• Willing to travel extensively during the training period (+/- 4 months)
• A flexible person, willing to work in rotating shift work, night work and weekends (up to 50% of your time)

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range
$75,000 – 100,000 USD
IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.

The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by: 

• Innovating in a cutting-edge technology environment
• Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses 
• Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) 
• Acting autonomously and belonging to motivated teams with good work-life balance 
• Contributing to a company where sustainability, safety and well-being are key to our success

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.