Site Leader

Mission

As Site Leader, you’ll take charge of onsite proton therapy technology and operations at the prestigious Willis-Knighton Proton Therapy Center, in Shreveport, Louisiana, ensuring technical service excellence, patient safety, and strong customer relationships. You’ll be both a technical leader and a strategic partner, driving team performance while supporting one of the most impactful missions in healthcare.  

In this role, you will be responsible for leading a team to ensure exceptional customer service, resolving issues, improving processes, and managing site operations and maintenance in alignment with departmental goals and standards for quality, safety, efficiency, and customer satisfaction.

Challenges we trust you with

Operations & Maintenance

• Lead day-to-day service operations to ensure treatment uptime and technical reliability
• Manage scheduling, reporting, and documentation of site activities
• Maintain rigorous standards for site organization, cleanliness, and tool usage

Team Leadership

• Recruit, develop, and manage a top-tier service team aligned with IBA’s standards and values
• Coach and support team members to grow their technical and professional skills

Customer Interface

• Serve as the key on-site liaison to Willis-Knighton Health System, ensuring their clinical and operational needs are met
• Build trust and deliver excellence through proactive communication and support

Safety & Quality

• Enforce strict adherence to safety regulations and quality procedures
• Guarantee compliance with service contracts and regulatory expectations

Issue Resolution & Process Improvement

• Escalate technical or operational issues appropriately and collaborate on sustainable solutions
• Identify opportunities for service improvement and innovation

What we value

You have:

• Bachelor’s degree in engineering, operations management, or a related field.
• 5+ years of experience in electronics and electrical system troubleshooting.
• 3+ years of experience in cooling systems, vacuum systems, PLCs, regulation loops, drivers, sensors, positioning equipment, electric motors, high-voltage equipment, low-voltage equipment, etc.
• 2+ years of experience in mechanical system repair, maintenance, and operations of large systems

And you also are:

• A strong leader with solid communication and people-management skills and proven experience in mentoring, coaching, and developing team members to meet objectives.
• Possess high emotional intelligence, interpersonal skills, and the ability to develop trusting and long-term relationships internally and externally.
• Customer-focused with a mindset aimed at continuously improving customer satisfaction.
• Able to work well within a complex organization and collaborate with staff at all levels.

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range
$101,400 – 134,100 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

IBA is a listed company, headquartered in Belgium, and employs 1800 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives. We develop, manufactures and supports innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.   

Innovating for life since more than 30 years, IBA has open new ways to diagnose and fight cancer and become the worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer.  Our core particle accelerators knowledge is unparalleled, with 100,000 patients treated on our proton therapy solutions and over 550 accelerators in operation globally.  

One Mission, 4 Business Lines  

IBA ‘s world class expertise lies in the development of:  

• Next generation Proton Therapy technologies   
• Radiopharmaceuticals providing oncology care providers with premium quality services and equipment 
• Dosimetry advanced solutions for Quality Assurance of medical equipment and increased patient safety
• Particle accelerators for the Industrial and medical world.  

Our 4 business lines are employing more than 1,500 passionate professionals worldwide dedicated to our Mission:  Protect, Enhance and Save lives.  

Join us  

At IBA we dare to develop innovative solutions pushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies.  

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.