Field Service Engineer - Beam Physics

Mission

Responsible to lead on-site missions to perform: Preventative maintenance, Corrective maintenance, Integration and calibration of equipment on new installations, and Deliver training. In addition, the role is responsible for covering Remote Helpdesk shifts consisting of troubleshooting and dedicated support to our installed base.

What we value

• Bachelor of Science (or equivalent) in physics or electro-mechanical field, and 3-5 years of related work experience.

• Strong experience with Excel and other Microsoft office programs is required.

• Experience with dosimetry devices, calibration tools, and python coding is preferred.

And you also are:

• A team player with strong interpersonal skills.

• Driven, proactive, and hands-on individual.

• Able to follow rules, regulations, and be able to deliver on strict deadlines.

• Willing to travel during the training period (+/- 3 months).

• A flexible person, willing to work in rotating shift work and weekends.

• Data analysis experience.

• Experience with diagnostic equipment.

•  Oscilloscope

•  Multimeter

•  Vacuum leak tester

• Troubleshooting of electrical and mechanical systems.

• Customer service oriented.

Travel

Travel, both domestic and international, is a requirement of the role. Durations of up to 4 consecutive weeks can occur and travel with short notice is also possible. Ability to work all shifts (morning, afternoon, and nights).  Able to travel frequently, often on weekends and holidays.   

Compensation and Benefits

IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs—covering you and your family.

Approximate Salary Range: Approx. $70,000 - $95,000

Variable Pay: Profit sharing, time-based compensation, “above & beyond” award, referral rewards

Core Benefits (100% employer-paid):

• Life & AD&D Insurance (1x annual salary)
• Short/Long-Term Disability (80% / 60% of pay)
• Medical, Dental, Vision premium subsidies
• Health Savings Accounts / Health Reimbursement Accounts contributions
• Wellness incentives (up to $500/year)
• 401(k) match (up to 4%)
• 10 weeks full paid Parental Leave
• Paid time off: 7 personal + 10 PTO days (first year)

• Tuition reimbursement & development support
• Emergency travel & employee assistance

Optional Benefits: Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.