Service Engineer - PMS

Mission

Experienced Engineer responsible for leading the PMS activities.  As a strong team player working alongside teammates, subcontractors, flying engineers and R&D, you will lead various installation, test and validation phases of the imaging and positioning systems, troubleshoot complex equipment issues, perform preventive and corrective maintenance, and ensure system integrity. You will escalate and collaborate with R&D to find solutions to unique system issues and communicate system status to leadership and ensure compliance with QA and EHS through accurate record-keeping and good documentation practices.

Challenges we trust you with

• Install and maintain the Proton Therapy System (PTS) for installation activities, which will include but not be limited to: QA, EHS, validation, integration testing, development, software/hardware testing, troubleshooting, and experimentation.
• Troubleshooting PTS equipment including electrical, mechanical, gantry, imaging and patient positioning systems.
• Perform maintenance and interventions on the PTS including but not limited to routine preventative and corrective maintenance as necessary.
• Perform system inspections and clearly communicate the status of the system to leadership as well as fellow IBA employees.
• Provide support to subcontractors (rigging, survey, etc.), R&D, EHS, and QA.
• Maintain adequate records as defined by Site Manager in accordance with company QA and FDA regulations.
• Mentor, teach and share experience with other members of the local installation team
• Perform other related duties as required and assigned.

Physical demands

• Prolonged periods of sitting/standing and working on equipment, a computer and, on video calls.
• Must be able to access and navigate each department at the organization’s facilities.
• Able to work different shifts (morning, afternoon, night).
• Good manual dexterity and ability to work with tools.
• Able to work and perform maintenance in tight spaces.
• Able to lift and carry >50 pounds repeatedly, climb stairs, and work at heights with a safety harness and gear that has a capacity to lift a maximum of 300 pounds (individual + tool/equipment).
• Work more than 40 hours per week when required, IBA Flexible Time Off (FTO) policy applies for recovery time when system maintenance and upgrades are scheduled.
• Work with hazardous materials, high voltage, and pressurized gases.
• The incumbent will pass the Board written and verbal exams within the initial 12 months in the role.

Travel required

Travel, both domestic and international, is a requirement of the role though unlikely.  Durations of up to 4 consecutive weeks can occur and travel with short notice is also possible.  Ability to work all shifts (morning, afternoon, and nights).

• Able to travel both internationally and domestic on short notice.
• Able to travel frequently, often on weekends and holidays.
• Able to travel for up to 4 consecutive weeks.

What we value

You have:

• BS in Engineering, Physics or other applicable field.
• 3+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems.
• Previous experience in a similar position on a Proton Therapy site is preferred
• Experience in several of the following: Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, PLC’s (Siemens, B&R), Regulation Loops, Drivers, Sensors, Electric Motors, High Voltage Equipment, Power Supplies.
• Solid experience with MS Office Suite, Jira and ServiceMax.
• Knowledge of local EHS (Environment, Health, and Safety) regulations.
• Experience   using LINUX systems Automation Studio and Siemens Step 7.

And you also are:

• A clear and concise communicator.
• Highly organized.
• A team player with strong interpersonal skills.
• Driven, proactive, and hands-on individual.
• Able to follow rules, regulations, and be able to deliver on strict deadlines.
• Adaptable problem solver.

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range

$82,000 - $109,000 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

IBA is a listed company, headquartered in Belgium, and employs 1800 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives. We develop, manufactures and supports innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.   

Innovating for life since more than 30 years, IBA has open new ways to diagnose and fight cancer and become the worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer.  Our core particle accelerators knowledge is unparalleled, with 100,000 patients treated on our proton therapy solutions and over 550 accelerators in operation globally.  

One Mission, 4 Business Lines  

IBA ‘s world class expertise lies in the development of:  

• Next generation Proton Therapy technologies   
• Radiopharmaceuticals providing oncology care providers with premium quality services and equipment 
• Dosimetry advanced solutions for Quality Assurance of medical equipment and increased patient safety
• Particle accelerators for the Industrial and medical world.  

Our 4 business lines are employing more than 1,500 passionate professionals worldwide dedicated to our Mission:  Protect, Enhance and Save lives.  

Join us  

At IBA we dare to develop innovative solutions pushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies.  

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.