Site Technical Leader Milan

Mission

As Site Technical Leader, you are responsible for supporting all technical aspects during the installation and customer service phase.

First, a contract of 1 year will be offered, then an open-ended contract.

Challenges we trust you with

As Site Technical Leader, you are responsible for:

• Coordinating and planning overall daily technical activities on site and managing the priorities
• Ensuring a high quality Customer Support
• Take lead on resolving technical issues that arise on site
• Managing logistics and material aspects and liaising with the subcontractors (supplies, storage, etc.) on technical aspects of their work
• Ensuring customer’s requirements are met in term of compliance, and technical performance
• Conducting CCBs, ensuring bugs are reported, collecting and distributing REX
• Ensuring a timely and strong communication with the Site Manager
• Promoting a high performance culture and motivating the team
• Develop strong professional communication lines with the customer

What we value

You have:

• A Master degree in engineering (Electronics, Electro-mechanics, Mechanics or Physics)
• A previous experience in an industrial environment
• A broad technical knowledge and you understand how to manage tasks in a planning and also according to the technology
• At least an experience as team leader or people manager of 5 years (required)
• A proven experience in the installation and commissioning of Proton Therapy or big Radiation Therapy centers, knowledge of Medical Devices Installation processes is a strong asset
• A good understanding of Total Quality Management, including non-quality topics, ergonomic, 5S, Root-Cause Analysis
• Italian as a nearly fluent language in order to communicate with the local team and with our customer
• Good oral and written communication skills in English

And you also are:

• Eager to learn new fields and continuously update your knowledge
• Coach minded and like to share your knowledge to ensure the adequate level of expertise is present within the team to meet site requests and equipment performances
• A very committed person ready to inspire a team to move forward
• Able to motivate, support and empower people
• Results-driven, customer-oriented and able to keep calm when facing emergencies
• Able to identify the root cause of issues thanks to your good analytical skills
• Capable of working autonomously and making decisions
• Able to work with a solution-focused approach, striving to determine what are the best actions needed to complete the team's assignments
• A flexible person, willing to work in rotating shift work and on Saturdays, when the situation requires it

Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.

The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by: 

• Innovating in a cutting-edge technology environment
• Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses 
• Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) 
• Acting autonomously and belonging to motivated teams with good work-life balance 
• Contributing to a company where sustainability, safety and well-being are key to our success
• If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.