Responsabile Tecnico del Site

Mission

As Site Technical Leader, you are responsible for supporting all technical aspects during the installation and customer service phase.

We offer an open-ended contract with a 6-month trial period.

Challenges we trust you with

As Site Technical Leader, you are responsible for:

• Coordinating and planning overall daily technical activities on site and managing the priorities
• Ensuring a high quality Customer Support
• Take lead on resolving technical issues that arise on site
• Managing logistics and material aspects and liaising with the subcontractors (supplies, storage, etc.) on technical aspects of their work
• Ensuring customer’s requirements are met in term of compliance, and technical performance
• Conducting CCBs, ensuring bugs are reported, collecting and distributing REX
• Ensuring a timely and strong communication with the Site Manager
• Promoting a high performance culture and motivating the team
• Develop strong professional communication lines with the customer
   

What we value

You have:

• A Master degree in engineering (Electronics, Electro-mechanics, Mechanics or Physics)
• A previous experience in an industrial environment
• A broad technical knowledge and you understand how to manage tasks in a planning and also according to the technology
• At least an experience as team leader or people manager of 5 years (required)
• A proven experience in the installation and commissioning of Proton Therapy or big Radiation Therapy centers, knowledge of Medical Devices Installation processes is a strong asset
• A good understanding of Total Quality Management, including non-quality topics, ergonomic, 5S, RootCause Analysis
• Italian as a nearly fluent language in order to communicate with the local team and with our customer
• Good oral and written communication skills in English
   

And you also are:

• Eager to learn new fields and continuously update your knowledge
• Coach minded and like to share your knowledge to ensure the adequate level of expertise is present within the team to meet site requests and equipment performances
• A very committed person ready to inspire a team to move forward
• Able to motivate, support and empower people
• Results-driven, customer-oriented and able to keep calm when facing emergencies
• Able to identify the root cause of issues thanks to your good analytical skills
• Capable of working autonomously and making decisions
• Able to work with a solution-focused approach, striving to determine what are the best actions needed to complete the team's assignments
• A flexible person, willing to work in rotating shift work and on Saturdays, when the situation requires it