Site Leader Madrid

Mission

At IBA (Ion Beam Applications), we are world leaders in proton therapy—an advanced form of radiation therapy that enables precise, targeted treatment of cancer while sparing healthy tissue. Each proton therapy center we build combines cutting-edge technology, complex infrastructure, and close collaboration with hospital teams. The installation and operational launch of these systems require dedication, precision, and a strong partnership mindset.

As Site Leader, you will take full responsibility for on-site proton therapy technology and operations, ensuring technical service excellence, patient safety, and strong customer relationships. You will act as both a technical expert and a strategic partner, driving performance, developing your team, and going the extra mile to achieve operational excellence and customer satisfaction. Your focus will be on delivering high-quality service, solving issues proactively, improving processes, and maintaining safe and efficient operations that meet IBA’s standards.

This role is based on site (in Madrid), with openness to travel for training and support purposes.

Challenges we trust you with

Operational Leadership

• Lead and coordinate all on-site proton therapy operations
• Ensure high system availability and technical service excellence
• Drive operational performance and continuous improvement initiatives
• Monitor KPIs and implement corrective actions when needed

Safety & Compliance

• Ensure patient safety and operational compliance at all times
• Enforce IBA standards, quality procedures, and regulatory requirements
• Promote a strong safety-first culture across the site
• Ensure adherence to environmental, health, and safety policies

Customer & Stakeholder Management

• Serve as the primary on-site contact for hospital stakeholders
• Build and maintain strong, trust-based customer relationships
• Ensure customer requirements are met with professionalism and responsiveness
• Proactively resolve operational or service issues

Team Leadership & Development

• Lead, coach, and develop the team on-site professionals
• Foster engagement, accountability, and high performance
• Support team training and competency development
• Encourage collaboration within the site and across other IBA locations

Communication & Coordination

• Maintain clear communication with internal teams and external partners
• Coordinate installation, maintenance, and support activities
• Ensure proper documentation and reporting of site operations

What we value

• Degree in Electronics, Electromechanics, Mechanics, or related technical field
• Proven experience leading technical service or operational teams (at least 2 years of experience in people management)
• Experience in high-availability or mission-critical environments preferred
• Exposure to industrial, healthcare, or medical technology environments is a plus

Skills & Competencies

• Strong technical background with hands-on capability (at least 2-3 years of experience in maintenance and hands-on tasks)
• Excellent leadership and people management skills
• Analytical problem-solving and root cause analysis capability
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• High level of ownership, autonomy, and accountability
• Ability to manage complexity in a fast-paced, high-tech environment

And you also are:

• Results-driven and performance-oriented
• Pragmatic, structured, and detail-focused
• Strong emotional intelligence
• Continuous learner with interest in technology advancement
• Committed to safety, quality, and operational excellence

Compensation

“The total guaranteed annual compensation range (which includes annual base salary, as well as flexible budget if applicable) for this position is provided below:

Total gross guaranteed annual compensation range: 52800-80200 €

The salary range indicated above is provided in compliance with applicable pay transparency requirements and reflects the typical compensation scope for this position based on the role's level of responsibility, required expertise, and location. The actual offer will be determined on an individual basis, taking into account objective and gender-neutral factors including relevant professional experience, qualifications, specific competencies, and internal equity. The range does not constitute a guaranteed salary and is subject to adjustment based on the final assessment of the selected candidate's profile. The role might also qualify for additional compensation elements such as variable pay, profit sharing, and benefits which are not reflected in this range.”