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Sales Support Associate

Requisition ID:  1897

Louvain-la-Neuve, BE

Shift:  Full-Time
Kind of contract:  Open Ended Contract



In the Business Unit Industrial, as part of the Pre-Sales & Contract Support Team (4 people), you will provide logistical and material support to the Sales Team (9 people) scattered around the world from Canada over Spain to Belgium, Russia, Malaysia and China. 
You work close with the Sales Managers for some dedicated regions and new customers. 

Challenges we trust you with


  • You will define the pricing and costing tool and process
  • You will support the sales force in all pre-sales activities
  • You will interact with internal departments to obtain relevant information on time
  • You will prepare inputs for replies to tenders and ensure its quality and impactfulness
  • You will prepare the quotation board and ensure that decisions are applied in the sales process;
  • You will ensure submissions of answers on time, replies are correct, up to date
  • You will communicate with customers/prospects during replies to tenders and/or oral presentations
  • You will be in charge of the continuous improvement of our CRM 
  • You will manage all the sales data and visualization and will help the management to take analytics based decision
  • You will be a key actor in the sales strategy definition and the offer construction
  • You will inject return of experience in all our internal processes and help the sales and marketing team to be more efficient and impactful
  • You will help and support the global sales team in maintaining an up-to-date CRM

What we value


You have:

  • A Master degree (Commercial Engineer, Economics, International trade, Management, Sales,...)
  • Minimum 5-7 years experience in a position as sales support. Knowledge in finance or contract or technical product or logistics is an asset. 
  • Excellent communication skills in English both oral and written. French is an asset
  • Excellent mastering of Office Package (Excel, Powerpoint in particular)
  • Power BI and experience is an advantage

And you also are:

  • Rigorous, analytic and you can handle multiple tasks
  • Attracted by data management and process driven activities
  • Customer oriented
  • Assertive
  • A driven and proactive individual
  • A team player
  • Based in Belgium, able to come each week in Louvain-La-Neuve


Due to holidays, we will analyse the application from August 21st. Thanks for your comprehension.

Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.

The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by: 

  • Innovating in a cutting-edge technology environment
  • Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses 
  • Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) 
  • Acting autonomously and belonging to motivated teams with good work-life balance 
  • Contributing to a company where sustainability, safety and well-being are key to our success

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.


Industrial Solutions - Sustainable ionization solutions for medical device sterilization

IBA Industrial is the world leader in electron-based irradiation solutions for industrial applications. E-beam and X-Ray irradiation can be used in a wide range of applications, such as food irradiation or polymer cross-linking.

IBA Industrial is focused on the market of medical device sterilization. The market is at a very favorable turning point, mainly due to the increased scrutiny and scarcity of the two dominant technologies: Gamma and ethylene oxide.

Industrial Solutions’ Achievements

- IBA is the only supplier of high-power E-beam and X-Ray accelerators

- IBA supplies most of the installed power on the electron beam sterilization market

- Compared to other chemical technologies, the electricity powered accelerator is the most environmentally friendly option

IBA Industrial Solutions website.

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