Head of Process Optimization

Mission

As Head of Process Optimization at IBA, you will report directly to the Head of Quality Management and  be responsible for establishing and leading a robust process governance framework across all Business Units. Your mission is to drive continuous improvement, foster a culture of operational excellence, and ensure seamless integration of business processes, IT systems, and cross-functional responsibilities. You will empower process owners, facilitate collaboration, and optimize the end-to-end process landscape to support IBA’s strategic goals.

Challenges we trust you with

•    Develop, implement and optimize a process governance framework across all IBA Business Units (excluding Dosimetry), to drive efficiency, risk mitigation, and value creation.
•    Facilitate collaboration and alignment between process owners, ensuring clear roles, responsibilities, process description and KPIs.
•    Lead the Change Management process and maintain the organizational change framework.
•    Guide and support project teams in executing process improvement initiatives and share this expertise with QA Corporate group. 
•    Recommend, analyze and implement new tools or methodologies to foster process performance. 
•    Foster a community of process owners to promote best practices and continuous improvement.
•    Support integration of business processes with IT systems and digital transformation.
•    Deliver training and communication to enhance process awareness and capabilities.
•    Promote a culture of continuous improvement, innovation, and operational excellence across the organization.

What we value

You have:

•    Advanced degree in Engineering, Science, Business Administration, or a related technical field.
•    Minimum 10 years’ experience in process management, business process optimization, or operational excellence, in a regulated industry (medical devices, automotive, etc.).
•    Experience in regulated environments, with a deep understanding of compliance reflexes.
•    Proven track record in process governance and large-scale change management projects.
•    Strong analytical skills with the ability to interpret data and drive data-based decisions.
•    Experience with Business Process Model and Notation (BPMN) and process modeling IT systems.
•    Lean Six Sigma certification preferred.
•    English fluency, French is a plus

And you also are:

•    Visionary, proactive, and able to drive organizational change, without direct team management.
•    Excellent communication and training skills; able to engage with senior leaders and technical experts.
•    Process oriented with an analytical mindset to make data-driven decisions.
•    Strong financial and business acumen; able to articulate the economic impact of process improvements.
•    Ability to foster collaboration and build consensus among diverse stakeholders.
•    A proactive problem-solver. 
•    High integrity, resilience, and a positive attitude.

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

Apply today and be part of a mission that matters!