Finance Key User

Mission

Are you passionate about digital transformation and finance? As an ERP Key User and Digital Support Specialist, you'll play a crucial role in enhancing digital knowledge within our finance team. You'll provide ongoing support to end-users, ensuring they are proficient with our systems and tools. Acting as a bridge between end-users and the IT team, you'll translate business requirements into technical specifications and identify opportunities for process improvements.

Join Our Team as an ERP Key User and Digital Support Specialist!

Challenges we trust you with

• Serve as the 2nd level of application support for end-users worldwide and train Super Users.
• Maintain up-to-date governance (master data, access management) and monitor data quality.
• Collect business requirements, conduct testing, resolve issues based on priorities, and ensure user-friendly solutions.
• Ensure seamless integration in end-to-end processes like Record to Report, Lead to Cash, and Source to Pay.
• Prepare and deliver end-user training materials and keep process documentation current.
• Foster excellent relationships with end-users and Business Process Owners through effective communication.
• Participate in digital projects and rollouts as a key user for all entities, ensuring system compliance and functionality.

What we value

You have:

• Experience with an ERP system, ideally SAP.
• Experience working in project-mode at your current employer.
• Financial acumen and a track record of business process improvement.
• SAP Fi/Co Finance Key User or accountant with a technical interest.
• SAP S4/Hana experience is a plus.
• Strong presentation and communication skills in both French and English.

And you also are:

• Team Player: Collaborative and supportive, you work effectively within a team and communicate clearly with users to understand their needs and explain solutions.
• Early Adopter: Curious about digital changes and quick to embrace new technologies.
• Problem-Solver & Data Analyst: Efficiently troubleshoot and resolve technical issues, and analyze data to identify trends and improve support processes.
• Adaptable: Flexible in adapting to changing business cases and environments, staying updated with the latest technology trends.
• Detail-Oriented: Strong organizational and analytical skills, capable of managing multiple projects and stakeholders efficiently.
• Bi-lingual (FR/EN): Proficient in both French and English; additional languages are a plus.
• Willing to Travel: Open to occasional travel (up to 10% of the time).