Digital Transformation Manager

Challenges we trust you with

• Manage the roll out and implementation of process improvement projects within the Sales and Marketing Processes.    
• Create a digital ecosystem map based on the deployed tools today (Microsoft 365, SalesForce, Pardot, PowerBI but also more specialized tools such as Responsive or Upslide) 
• Build and maintain dashboards and data analytics approaches to make sense out of the available data. 
• Help teams run marketing campaigns by defining and implementing KPIs and dashboards 
• Identify and roll out new AI-driven improvements in tools and ways of working 
• Train teams and promote adherence to the tools deployed. 
• Work in close contact with Digital Solutions team as a product owner of SalesForce, Pardot. 
• Be the main point of contact for deployment; seek engagement and ensure support to your internal customers.  
• Maintain good working relationships with your internal customers and other stakeholders, managing expectations and effectively communicating project status. 
• Ensure close follow up of your deployments to deliver within quality, time, and budget constraints 
• Prepare on time and accurate reporting and communication to management 

What we value

• A degree in Engineering, Business Administration, Information Technology or data management; or equivalent work experience 
• Proven experience in managing complex change projects involving IT deployments and process updates
• Excellent English presentation skills (both written and oral) with an ability to communicate across different levels of the business 
• Knowledge of SalesForce, Pardot, PowerBI, Copilot, ChatGPT, and other tools and platforms is an asset 
• A knack for new developed IT technologies, balanced with a realistic understanding of the need to pace deployments and manage change 
• A strong interest in marketing and sales process, balanced with the ability to take a data driven helicopter approach 
• A positive can-do spirit, balanced with the ability to listen to stakeholders and complex needs and requests

And you also are

• Driven by high ethical standards 
• Client-minded: you listen actively and understand the others' challenges 
• Assertive with your stakeholders (team, customers and suppliers) 
• Flexible and stress-resistant 
• Organized and able to set priorities, with very good planning skills 
• A team player and a healthy challenger of our current way of working 
• Creative: you build solutions with your team to navigate between constraints (healthcare processes, resource bottlenecks, etc.) 
• Curious, willing to learn and fascinated by new technologies. You have a broad technical knowledge and willing to update it continuously 

What we offer

• Be part of a project driving transformation within a fast-changing environment
• Work in a positive atmosphere where your ideas and initiatives will shape the future of our Sales and Marketing processes
• Opportunity to drive real change in a company selling advanced medical equipment across the globe
• Competitive salary and benefits, including a company car (for belgian contract)
• Flexible home office policy 
• Career growth within a globally recognized leader in medical technology
• Be part of a BCorp Certified company, balancing professional innovation with personal well-being

Join us at IBA, where you can be part of a dynamic team working on cutting-edge technology in the fight against cancer. Let's make a difference together!

Recruitment process

    1. HR interview (via Teams)
    2. On-site technical interview with the team manager and two future colleagues, including a business case in our offices in Louvain-la-Neuve