Application Specialist
Louvain-la-Neuve, BE Nice, FR Groningen, NL Caen, FR Praha, CZ Madrid, ES, 28001 Essen, DE Cantanhede, PT Rome, IT Uppsala, SE Milan, IT DE-Home based, DE Trento, IT Dresden, DE
Mission
The mission is to support the IBA project team on customer acceptance, training and commissioning of IBA Proton Therapy systems and to consolidate the customer feedback as input for continuous product improvement
Challenges we trust you with
- Perform acceptance testing with the end-user
- Train and support the customer to use properly and safely the system
- Provide on-site and/or remote product application support to customers
- Establish and maintain strong customer relationships with healthcare professionals of the assigned sites under installation and in clinical operation
- Support the site team in medical physics topics and validation of the proton therapy center
- Report and document interventions and actions undertaken with the required level of details and accuracy
- Provide continuous structured customer product feedback to the rest of the organization
- Participate in procedures update and optimization.
- Coach other product experts
Location: Europe
What we value
You have:
- A master degree in Medical Physics or Biomedical Engineering, or equivalent by experience
- At least 3 years of experience in the Radiotherapy field as a Medical Physicist
And you also are:
- Customer oriented person with excellent interpersonal communication skills
- Passionate about innovative clinical solutions
- Fascinated by new technologies and always willing to update your knowledge
- A proactive person willing to take initiatives
- A problem solver and stress resistant
- A team player able to organize your work autonomously according to priorities
- Willing to travel up to 60% of your time (duration of the mission: from 1 to 3 weeks)