Application Specialist

Mission

The mission is to support the IBA project team on customer acceptance, training and commissioning of IBA Industrial systems and to consolidate the customer feedback as input for continuous product improvement

Challenges we trust you with

• Perform acceptance testing with the end-user
• Train and support the customer to use properly and safely the system
• Provide on-site and/or remote product application support to customers 
• Establish and maintain strong customer relationships with healthcare professionals of the assigned sites under installation and in clinical operation
• Report and document interventions and actions undertaken with the required level of details and accuracy
• Provide continuous structured customer product feedback to the rest of the organization
• Participate in procedures update and optimization.
• Coach other product experts

What we value

You have:

• A master degree in Medical Physics or Biomedical Engineering, or equivalent by experience
• At least 3 years of experience as application specialist in the Industry

And you also are:

• Customer oriented person with excellent interpersonal communication skills
• Passionate about innovative clinical solutions
• Fascinated by new technologies and always willing to update your knowledge
• A proactive person willing to take initiatives
• A problem solver and stress resistant
• A team player able to organize your work autonomously according to priorities
• Willing to travel up to 50% of your time

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

Apply today and be part of a mission that matters!