Service Engineer

Mission

You play a key role in our mission to treat cancer patients.
As an Electromechanical engineer, you are responsible for installation, calibration and commissioning activities on the Proton Therapy site, with a specific focus on the electromechanical equipment in the Treatment Room.
You work in a team of approximately 9 people, and you report to the Site Manager.

Challenges we trust you with

As an Electromechanical engineer, you are responsible for:

During the installation phase (+/- 11 months)

• Participating in the installation of the IBA equipment and technical tools on the Proton Therapy site with a specific focus on the electromechanical equipment (electrical and electronics cabinets, cooling systems, vacuum systems, high and low voltage equipment, etc.)
• Testing and validating the equipment according to the specifications and ensuring the customer requirements are met in terms of compliance, quality, technical performance and timing
• Critically analyzing data to diagnose and troubleshoot mechanical and electrical issues
• Collaborating intensively during the installation and commissioning phase with subcontractors to supervise the installation until the start-up of the equipment
• Troubleshooting the equipment including solving electrical and mechanical issues
• Ensuring the highest quality of state-of-the-art technologies and services

During the Customer Service phase

• Maintaining and troubleshooting the equipment
• Operating the system and providing technical support to the medical staff during patient treatment and clinical operations
• Ensuring the client requirements are met in term of technical performance, timing and safety
• Training customers
• Carrying out preventive and corrective maintenance on equipment (shift work)
• Upgrading and improving the system in collaboration with the R&D (Research and Development) department

What we value

You have:

• A Master degree in engineering (Electronics, Electro-mechanics or Mechanics)
• Relevant technical experience in electronics/electrical system troubleshooting, mechanical system design and repair, and operations of large systems, as well as experience with different tools like cooling systems, vacuum systems, PLC´s regulation loops Programmable Logic Controller), drivers, sensors, electric motors positioning equipment, high and low voltage equipment
• The ability to troubleshoot large systems issues
• The ability to work autonomously on well-defined tasks 
• Knowledge of local EHS (Environment, Health, and Safety) regulations

And you also are:

• Customer-oriented
• Driven, proactive and hands-on person
• Able to follow rules & regulations and you able to deliver on strict deadlines
• Conscientious and organized, able to provide good quality reporting
• Analytical, able to identify root cause of issues
• A team player with strong interpersonal skills
• Willing to travel extensively during the training period (+/- 4 months)
• A flexible person, willing to work in rotating shift work, night work and weekends (up to 50% of your time)

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range
$75,900 – 100,400 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

IBA is a listed company, headquartered in Belgium, and employs 1800 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives. We develop, manufactures and supports innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.   

Innovating for life since more than 30 years, IBA has open new ways to diagnose and fight cancer and become the worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer.  Our core particle accelerators knowledge is unparalleled, with 100,000 patients treated on our proton therapy solutions and over 550 accelerators in operation globally.  

One Mission, 4 business lines  

IBA ‘s world class expertise lies in the development of:  

• next generation Proton Therapy technologies   
• Radiopharmaceuticals providing oncology care providers with premium quality services and equipment  
• Dosimetry advanced solutions for Quality Assurance of medical equipment and increased patient safety 
• particle accelerators for the Industrial and medical world.  

Our 4 business lines are employing more than 1,500 passionate professionals worldwide dedicated to our Mission:  Protect, Enhance and Save lives.  

Join us  

At IBA we dare to develop innovative solutions pushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies.  

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.