Apply now »

Service Engineer

Requisition ID:  2005

Hampton, VA, US

Shift:  Full-Time
Kind of contract:  Open Ended Contract


As a Proton Therapy Service Engineer, you will be responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS). Your duties will include troubleshooting issues that arise with the equipment, performing routine preventative maintenance, conducting system inspections, and communicating the system's status to leadership and other stakeholders. You will also support hardware and software testing, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities, which affect global operations.

Challenges we trust you with

  • Maintain and deploy the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: QA, Development, Software/Hardware Testing, Troubleshooting, and Experimentation.
  • Troubleshoot PTS equipment including electrical, mechanical, and software problems.
  • Maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
  • Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees.
  • Provide support to PTS Hardware and Software testing.
  • Support daily clinical operations for the customer clinical staff as defined by the site manager and site technical leader (STL) in accordance with site policies.
  • Maintain adequate records as defined by the customer and site manager in accordance with company QA and FDA regulations.
  • Support the PTS in all phases, which will include but not be limited to: unit testing, integration testing, validation testing and other various site related activities as the site manager and STL defines them.

What we value

You have:

  • BS in Engineering, Physics or other applicable field, or a High School diploma with relevant work experience.
  • 3+ years' experience in electrical/Mechanical system repair, troubleshooting, maintenance of large integrated systems.
  • Good manual dexterity and ability to work with tools.
  • Candidate should have experience in several of the following: Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
  • Solid general knowledge of/experience with - Microsoft products such as Excel, Word, Access, Outlook, etc.
  • Knowledge of local EHS (Environment, Health, and Safety) regulations.
  • Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
  • Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus

And you also are:

  • Customer oriented.
  • A team player with strong interpersonal skills
  • Driven, proactive, and a hands-on person.
  • Able to follow rules, regulations, and be able to deliver on strict deadlines.
  • Willing to travel during the training period (+/- 2 months)
  • A flexible person, willing to work in rotating shift work, and occasional weekends
  • Able to lift >50 pounds repeatedly, climb stairs, and safely work at heights with a safety harness.
  • Eligible to work in the USA without sponsorship.

Life at IBA

At IBA, our culture is built on the foundation of diversity. We value the unique characteristics and perspectives that everyone brings to our company. Our workforce is inclusive, and we respect the cultures in which we work. We believe in learning from our differences, and this helps every one of us contribute fully to IBA's success.

Our identity at IBA is defined by a team of colleagues who are driven by motivation, curiosity, creativity, and a desire to learn daily. We embrace technical challenges and have a highly developed team and family spirit that makes our daily life smoother and more enjoyable. With a team consisting of approximately 40 nationalities and working on over 45 different sites across three continents, IBA provides you with the opportunity to pursue a meaningful career that has a direct impact on the fight against cancer.


We are motivated by:

  • Innovating in a cutting-edge technology environment.
  • Developing both professional and personal skills through on-the-job learning, challenging projects, and top-class courses.
  • Working in a friendly and supportive culture environment based on our core values of daring, sharing, caring, and being fair.
  • Having the autonomy to act while belonging to motivated teams with good work-life balance.
  • Contributing to a company where sustainability, safety, and well-being are key to our success.

Proton Therapy

Proton Therapy - a more targeted treatment

Proton Therapy is considered the most advanced currently available therapy and a valuable treatment modality for thousands of adults and children who are diagnosed with cancer. Proton Therapy aims to destroy cancer cells by delivering proton beams to a target tumor. Protons release their energy within the tumor target area while limiting the radiation to the surrounding healthy tissues.

Proton Therapy Achievements

More than 60 proton therapy centers worldwide & more than 100 000 patients treated by IBA proton therapy customers. 

IBA Proton Therapy website.

Nearest Major Market: Hampton Roads

Apply now »