Site Technical Leader

Mission

Responsible for leading the technical performance of the IBA Proton Therapy System (PTS), maximizing system availability for patient treatment and quality assurance tests, overseeing the technical development and training of the Customer Service Engineers, and planning the execution of preventative and corrective maintenance.

The Site Technical leader (STL) is responsible for ensuring the on-site team operates the PTS in a safe and efficient manner that complies with all IBA global and regional, quality, regulatory and safety (QRS) policies and standards. 

Challenges we trust you with

• Supervise the Proton Therapy System (PTS) operations for various customer needs including but not limed to: Patient Treatment, Patient Specific QA, PTS Development, Software Testing, Troubleshooting, and customer experimentation.
• Demonstrate a strong commitment and leadership to international and local regulations, as well as all IBA Environmental, Health, and Safety (EHS) policies and Code of Business Conduct.
• Lead Troubleshooting on Proton Therapy Systems including electrical, mechanical, physics, and software issues with proven methodologies. 
• Schedule and coordinate resources (IBA employees and third-party vendors as needed) based on priorities for all maintenance of the PTS, including but not limited to equipment updates and upgrades, preventative and corrective maintenance.
• Clearly communicate the status of the system to the customer as well as to IBA employees. 
• Analyze technical issues through root cause analysis and provide guidance and long-term reliability solutions.
• Oversee daily clinical operations for the clinical staff as defined by the Site Manager. 
• Ensure the site engineers maintain adequate records in accordance with all IBA and local requirements. 
• Ensure technical training and certification of field engineers and assign appropriate training plans with support of training department.
• Coach engineers on component specialties, providing the necessary training for component proficiency.
• Support the PTS in all phases, which will include but not be limited to installation, unit testing, integration testing, validation testing, preventative maintenance, corrective maintenance, PTS upgrades, and other various site related activities as they are defined by the Site Manager.  
• Act as Site Manager when needed; supervisory duties are a requirement of the job, and training and development courses must be completed in advance on applying to this role.

What we value

• B.S. in Engineering (or other equivalent field or relevant work experience).
• Previous supervisory or team leadership experience or at least 5 people.
• Exceptional problem-solving skills and the ability to operate efficiently and effectively with a sense of urgency during a crisis. 
• Ability to plan technical long term and short-term objectives.
• Ability to teach and train PT site engineers in a variety of PTS sub-systems.
• Broad integrated systems technical knowledge of:
• Proton Therapy Systems
• Electrical and Mechanical Systems, Software, Physics, Cyclotron.
• Proficiency in Microsoft Office (Excel, Word, One-Note, Outlook, etc.).
• Computerized Maintenance Management Systems (CMMS).

And you also are:

• Results-driven and customer-oriented.
• You are capable of working autonomously and making decisions, but more importantly to share your knowledge with your peers and colleagues.
• You have good analytical skills to identify the root cause of issues.
• Able to work with a solution-focused approach, striving to determine what are the best actions needed to complete the team's assignments.

Compensation and Benefits

Life at IBA