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Service Engineer Chennai

Requisition ID:  2327

Chennai, IN

Work regime:  Full-Time
Kind of contract:  Open Ended Contract



Responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS), troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections, and communicating the system's status to leadership and other stakeholders, support hardware and software testing, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities, which affect global operations.

Challenges we trust you with

  • Operate and Maintain the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: Patient Treatment, QA, Development, Research and Experimentation.
  • Troubleshoot PTS equipment including cyclotron, physics, medical imaging, electrical, mechanical, and software problems.
  • Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary and following defined protocols.
  • Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees.
  • Provide support to PTS Hardware and Software testing.
  • Support daily clinical operations for the customer clinical staff as defined by the Site Manager and Site Technical Leader (STL) in accordance with site policies.
  • Maintain adequate records as defined by the customer and Site Manager in accordance with company QA and local regulations.
  • Support the PTS in all phases, which will include but not be limited to unit testing, integration testing, validation testing and other various site related activities as the Site Manager and STL defines them.
  • Mentor and train less experienced operator technicians.
  • Perform other related duties as required and assigned.

What we value

You have:

  • Bachelor’s degree / Master’s degree in electrical, Electronics, Mechanical or Biomedical Engineering.
  • At least 2 years of experience as a cyclotron engineer.
  • 4+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems.
  • Experience in several of the following: Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, Radars, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
  • Solid general knowledge of/experience with - MS Suite: Excel, Word, Access, Outlook, Teams, etc.
  • Knowledge of local EHS (Environment, Health, and Safety) regulations.

And you also are:

  • Customer-oriented
  • Driven, proactive and hands-on person.
  • Able to follow rules & regulations and you able to deliver on strict deadlines.
  • Analytical, able to identify root cause of issues.
  • A team player with strong interpersonal skills
  • A flexible person, willing to work in rotating shift work, night work and weekends.
  • Willingness to travel.

Cherry on the cake

  • Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
  • Experience in Computerized Maintenance Management Systems (CMMS) is a plus.

Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.

The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by: 

  • Innovating in a cutting-edge technology environment
  • Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses 
  • Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) 
  • Acting autonomously and belonging to motivated teams with good work-life balance 
  • Contributing to a company where sustainability, safety and well-being are key to our success

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

Proton Therapy

Proton Therapy - a more targeted treatment

Proton Therapy is considered the most advanced currently available therapy and a valuable treatment modality for thousands of adults and children who are diagnosed with cancer. Proton Therapy aims to destroy cancer cells by delivering proton beams to a target tumor. Protons release their energy within the tumor target area while limiting the radiation to the surrounding healthy tissues.

Proton Therapy Achievements

More than 60 proton therapy centers worldwide & more than 100 000 patients treated by IBA proton therapy customers. 

IBA Proton Therapy website.

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