Field Service Technician

Mission

The mission of the Hardware Field Service Team is to maintain IBA’s general equipments and systems used in Proton Therapy, a form of Cancer treatment.   This internal customer facing role is an exciting opportunity to become part of a global team of specialist technicians who work together with our engineers to help fight cancer.

We aim to deliver a reliable, well-maintained product that matches quality, performance, and customer satisfaction of the highest standards.

At IBA we believe in a collaborative approach, One Team, One Mission, to make the world a better place.  

Are you excited to join us on this adventure as this technology grows around the world.
 

Challenges we trust you with

An IBA Hardware Field Service Technician’s responsibilities will include:

• Planning and executing PM missions to the highest standards in line with the maintenance schedule
• Execution of both mechanical and electrical maintenance tasks ensuring the highest levels of safety 
• Delivering detailed reports to colleagues and customers
• Repair and debug subsystem following documented procedures
• Test equipment/systems according to the specifications following documented procedures
• Supporting our Field Service Teams in North America and Asia when required
• Supporting Engineers during CM and Emergency missions
• Supporting R&D developments both on site and at our assembly halls in Belgium
• Supporting Clinical Operations on our PT sites
 

What we value

You have :

• Qualifications in electro-mechanical engineering or equivalent experience
• Previous experience in the maintenance of mechanical, electronic, and electrical systems
• Good mastering of English, both in writing and speaking is required

Additional positives
• Relevant experience in a field service position
• A valid driving license 
• A valid Passport 

And you are :

• Driven, proactive and a hands-on professional
• Able to autonomously organize your work and are eager to take initiatives
• A team player with very good communication skills
• Willing to travel up to 50% of your time primarily at weekends
• Willing to work on shifts (night shift is also possible)