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Field Service engineer - Flying

Requisition ID:  1685


Shift:  Full-Time
Kind of contract:  Open Ended Contract

Compensation/Benefits Data:

  • This is a full time, salaried position, exempt.  
  • Remote with frequent travel.
  • All travel expenses covered
  • Reports to Field Service Manager. 

IBA is a global, B Corp firm with an unwavering commitment to acting in ways that demonstrate that we care, dare, share, and are fair: the values which support our mission of protecting, enhancing, and saving lives.

As a part of this mission, IBA’s compensation and benefits are competitive, and designed to support learning throughout your career and supporting you and your loved ones in times of need through every life stage. IBA pays for your:

Life Insurance
•    Accidental Death Insurance
•    Short Term Disability at 80% of pay
•    Long Term Disability at 60% of pay
•    401(k) plan match
•    Contributions toward Heath Savings and Health Reimbursement Accounts
•    Medical Plan Premium subsidy for each of the 3 Plans available
•    Travel emergency services
•    Educational Assistance
•    Internal, professional growth education programs
•    Stockholder and Employee Profit Sharing Plan
•    10 days of PTO in the first year
•    8 personal days every year
•    Health and wellness incentives
•    Colleague support services (EAP)
•    Colleague job referral rewards
•    Above & Beyond special rewards

The following benefits are also available for participation:
•    Dental insurance
•    Vision insurance
•    Additional Life Insurance
•    Legal Insurance
•    Flexible Spending Accounts for Health and Dependent Care
•    Health Savings Account


Does working on high end technologies while exploring the world speak to you? Are you a “hands on” engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting career opportunity for you.

Our team is searching for a Field Service Engineer with skills and passion to install, maintain and repair IBA equipment worldwide. 

As a Flying Field Service Engineer - Accelerator, you play a key role in our mission to treat cancer patients. You will participate in the installation and maintenance of the IBA systems, equipment and technical tools on the Proton Therapy sites worldwide and, more specifically,  to the accelerator.  

 You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how” with knowledge of our state-of-the-art technology.



  • Help deliver a final, reliable working product within defined timelines that matches quality, performance and customer satisfaction requirements.
  • Install equipment/systems according to the defined planning, procedure timelines and operating processes.
  • Debug and report bugs to the Development Team.
  • Responsible for testing equipment/systems according to the specifications.
  • Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to solve problems.
  • Assist with training less experienced colleagues to properly use safely equipment/systems
  • Document and report interventions and actions undertaken in CMMS, with the required level of details and accuracy.


  • A Bachelors Degree in electrical,  electro-mechanics or equivalent experience. 
  • Proven experience in root-cause analysis.
  • Ability to lead a large-scale system troubleshooting.
  • Must be proficient in English. 
  • Excellent communications skills, both oral and written.
  • Ability to communicate with customers in a professional, courteous manner. 

Essential Functions:

  • Ability to travel frequently on short notice and work weekends.
  • Willing to work all shifts to include morning, afternoon and graveyard
  • Ability to climb ladders and tolerate heights up to 25 feet.


Work Environment:

IBA team members thrive in a fast-paced dynamic environment and have demonstrated exception results through a range of different pursuits.  We all tightly align with our company values of Care, Dare, Share and Be Fair.  As we grow, we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems. 

  • This is a remote position with frequent travel
  • Ability to travel both internationally and domestically on short notice.
  • Must live 1 to 2 hours from international airport. 
  • You will work in a hospital or care center facility.
  • A driven, proactive person is preferred. 

Affirmative Action/EEO Statement:

At IBA we deeply value diversity and are an equal opportunity employer by choice.  We consider all qualified applicants equally for employment.  We do not discriminate  on the basis of race, color, national origin, ancestry citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance or regulation.

Work Authorization:

Eligible to work in the USA without any visa sponsorship. 

Medical Site Requirements:

This position may be subject to special inoculation and immunization requirements as a condition of employment for working in a health care setting.  You may be required to obtain appropriate immunization against communicable diseases, which may include hepatitis B, tuberculosis, influenza, measles, mumps, rubella, pertussis, varicella, and COVID-19 vaccination, as required by customers. However, IBA will consider accommodations for disabilities and religious-based reasons.

Physical Demands:

· Good manual dexterity and ability to work with tools.
· Ability to lift >50 pounds repeatedly.
· Ability to sit for extended periods of time.
· Ability to hear and speak English clearly.
· Occupational exposure to radiation.
· Work with high voltage equipment and magnetic fields.


Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.

The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by: 

  • Innovation  in a cutting-edge technological environment.
  • Developing professional and personal skills by learning on the job, participating in challenging projects and top of the line training courses.
  • Evolving in a friendly culture  based upon solid values (dare - share - care - be fair).
  • Acting autonomously and belonging to motivated teams with good work-life balance. 
  • Contributing to a company where sustainability, safety and well-being are key to our success.

If you are passionate and cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

Proton Therapy

Proton Therapy - a more targeted treatment

Proton Therapy is considered the most advanced currently available therapy and a valuable treatment modality for thousands of adults and children who are diagnosed with cancer. Proton Therapy aims to destroy cancer cells by delivering proton beams to a target tumor. Protons release their energy within the tumor target area while limiting the radiation to the surrounding healthy tissues.

Proton Therapy Achievements

More than 60 proton therapy centers worldwide & more than 100 000 patients treated by IBA proton therapy customers. 

IBA Proton Therapy website.

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