Field Service Engineer - Flying

Compensation/Benefits

This is a full time, salaried position, exempt.  
Reports to Site Manager 
IBA is a global, B Corp firm with an unwavering commitment to acting in ways that demonstrate that we care, dare, share, and are fair: the values which support our mission of protecting, enhancing, and saving lives.

As a part of this mission, IBA’s compensation and benefits are competitive, and designed to support learning throughout your career and supporting you and your loved ones in times of need through every life stage. IBA pays for your:

Life Insurance
•    Accidental Death Insurance
•    Short Term Disability at 80% of pay
•    Long Term Disability at 60% of pay
•    401(k) plan match
•    Contributions toward Heath Savings and Health Reimbursement Accounts
•    Medical Plan Premium subsidy for each of the 3 Plans available
•    Travel emergency services
•    Educational Assistance
•    Internal, professional growth education programs
•    Stockholder and Employee Profit Sharing Plan
•    10 days of PTO in the first year
•    7 personal days every year
•    Health and wellness incentives
•    Colleague support services (EAP)
•    Colleague job referral rewards
•    Above & Beyond special rewards

The following benefits are also available for participation:
•    Dental insurance
•    Vision insurance
•    Additional Life Insurance
•    Legal Insurance
•    Flexible Spending Accounts for Health and Dependent Care
•    Health Savings Account

Mission

Does Working on high end technologies while exploring the world speaks to you? Are you an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you.

Our team is searching for a Field Service Engineer with skills and passion to install, maintain and repair IBA equipments worldwilde.

As a Flying Field Service Engineer “Accelerators”, you play a key role in our mission to treat cancer patients. You participate to the installation and maintenance of the IBA systems, equipments and technical tools on the Proton Therapy sites worldwide and more specifically related to the accelerator part on customer’s site.

You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how”.

Job Description

Service Engineer - Flying

• This is a full time, salary, exempt position.
• This is remote with frequent travel.
• Reports to:  Regional Operations Manager
• Date posted 7/26/2023

Help deliver a final, reliable working product within defined timelines that matches quality, performance and customer satisfaction requirements.
Install equipment/systems according to the defined planning, procedure timelines and operating processes.
Debug and report bugs to the Development Team.
Responsible for testing equipment/systems according to the specifications.
Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to solve problems.
Assist with training less experienced colleagues to properly use safely equipment/systems
Document and report interventions and actions undertaken in CMMS, with the required level of details and accuracy.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Ability to travel frequently and leave on short notice
• Ability to be away for sometimes 3 to 4 weeks at a time
• Ability to work weekends and nights.

Supervisory responsibilities

• No

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.  

Work Environment

IBA team members thrive in a fast-paced dynamic environment and have demonstrated exception results through a range of different pursuits.  We all tightly align with our company values of Care, Dare, Share and Be Fair.  As we grow, we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems. 

• This is a remote position with frequent travel
• Ability to travel both internationally and domestically on short notice.
• Must live 1 to 2 hours from international airport. 
• You will work in a hospital or care center facility.
• A driven, proactive person is preferred. 

Affirmative Action/EEO Statement:

At IBA we deeply value diversity and are an equal opportunity employer by choice.  We consider all qualified applicants equally for employment.  We do not discriminate  on the basis of race, color, national origin, ancestry citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance or regulation.

Work Authorization:

Eligible to work in the USA without any visa sponsorship. 

Physical Demands

· Good manual dexterity and ability to work with tools.
· Ability to lift >50 pounds repeatedly.
· Ability to sit for extended periods of time.
· Ability to hear and speak English clearly.
· Occupational exposure to radiation.
· Work with high voltage equipment and magnetic fields.
 

Medical Site Requirements

This position may be subject to special inoculation and immunization requirements as a condition of employment for working in a health care setting.  You may be required to obtain appropriate immunization against communicable diseases, which may include hepatitis B, tuberculosis, influenza, measles, mumps, rubella, pertussis, varicella, and COVID-19 vaccination, as required by customers. However, IBA will consider accommodations for disabilities and religious-based reasons.

Required

We are searching for an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel worldwilde

• A Bachelors Degree in electrical,  electro-mechanics or equivalent experience. 
• Proven experience in root-cause analysis.
• Ability to lead a large-scale system troubleshooting.
• Must be proficient in English. 
• Excellent communications skills, both oral and written.
• Ability to communicate with customers in a professional, courteous manner. 

Essential Functions:

• Ability to travel frequently on short notice and work weekends.
• Willing to work all shifts to include morning, afternoon and graveyard
• Ability to climb ladders and tolerate heights up to 25 feet.

And you also are:

• A driven, proactive and hands-on individual
• Able to organize your work autonomously and take initiatives
• A team player with very good communication skills
• Willing to travel frequently, less than 100%, including mostly week-ends
• Willing to work different shift times, when necessary

Cherry on the cake

You have relevant experience in High Energy Physics, Particle Accelerators or Medical Physics.

Life at IBA

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.

The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by: 

• Innovating in a cutting-edge technology environment
• Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses 
• Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) 
• Acting autonomously and belonging to motivated teams with good work-life balance 
• Contributing to a company where sustainability, safety and well-being are key to our success

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.