Service Engineer Mumbai

Mission

Join a team to have the chance to combine your technical expertise in IT with meaningful work that saves lives. Your primary focus will be to contribute to the day-to-day operational excellence of the Mumbai site.

Challenges we trust you with

As a Service Software Engineer, you will:
 
• Daily Operations: Ensure the smooth operation of installed equipment and systems, meeting key performance indicators like throughput, customer satisfaction, and uptime.
• Preventive Maintenance: Maintain hardware and software subsystems with strict adherence to compliance, quality, and performance standards.
• Problem Solving: Troubleshoot and repair equipment/systems, documenting issues and resolving challenges efficiently.
• Installation & Testing: Install, test, and fine-tune systems based on technical specifications and procedures.
• Documentation & Reporting: Meticulously document interventions and actions with accuracy and clarity.
• Safety First: Uphold a safe and optimized work environment, following all safety and regulatory guidelines (e.g., radioprotection, electrical risk).
• Customer Training: Empower customers to operate IBA equipment safely and effectively, and coach less experienced field engineers.

What Makes This Role Special?

Beyond the core responsibilities, you will also:

• Innovate: Drive exciting improvement projects for hardware, software, and processes.
• Collaborate Globally: Share best practices with other IBA sites and contribute to advancements in proton therapy technology.
• Leverage Advanced Tools: Explore innovative solutions like 3D printing and statistical process analysis.
• Build Independence: Help organize the Mumbai site to operate autonomously.
• Champion EHS Initiatives: Implement environmental, health, and safety initiatives such as 5S methodologies.

What we value

You have:

• Master’s degree in engineering (electronics or automation) or an equivalent experience in an industrial environment.
• At least 4+ years' experience in software with electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems.
• Good knowledge of Linux/Windows, an intermediate knowledge of Java and C/C++ programming and an experience with Clear case and Subversion software repositories and with virtualization, Python development, and Linux environment optimization.
• Networking experience (administration of switches, firewalls, DNS, debugging, etc.).
• An experience in operating complex systems.
• A basic understanding of circuits and electrical work, and maintenance of mechanical equipment.
• Knowledge of local EHS (Environment, Health, and Safety) regulations.

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

Apply today and be part of a mission that matters!