Sales Support Associate

Challenges we trust you with

As a Sales Support Associate, you'll play a key role in supporting our sales efforts by working closely with internal teams to provide essential administrative and technical assistance. Your mission? To help create compelling offers and respond to information requests efficiently, ensuring the highest quality. You’ll collaborate with various departments and external partners, with teamwork and communication driving your impact.

Challenges we trust you with:

• Offer Creation Support:

Prepare technical, commercial, and administrative answers to information requests by interacting with the Sales and Marketing Teams, Product Managers, Operations, Maintenance, Regulatory, Legal, and all internal stakeholders to comply with the tender’s request and technical answers. Support the team in all aspects of the Tender Process, from receipt to final submission.

• Answer to Sales Requests (i.e, Budgetary Quote, Upgrades, Tender, RFIs, RFP, general documents):

Support sales requests by preparing kick-off meetings, technical appendices, answering non-standard requests, assessing contract deviations, supporting Quotation Boards, and conducting contract reviews.

• Ensure up-to-date technical descriptions of IBA products and services:

Ensure the information provided to customers is of a high level of quality, updated with the latest technical knowledge of IBA, and aligned with Sales & Marketing strategies.

What we value

You have:

•A Bachelor's or Master’s degree in business administration, economics, physics, electro- or mechanical engineering, or equivalent experience
• Up to 2-3 years of technical experience (internships and entry-level roles are welcome!)
• Experience with Salesforce Suite and/or experience in technical sales operations is an asset (not mandatory)
• Good communication and influencing skills
• Ability to manage various tasks in parallel and handle pressure
• Fluent written and spoken English

And you are also:

• A team player, able to create relationships at all levels and work autonomously according to priorities in a structured manner
• A structured problem solver, both for short and long-term improvements
• Able to make balanced decisions between agility and a rigorous approach, depending on the situation
• A proactive person willing to take initiative

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

Apply today and be part of a mission that matters!