Digital and Service Product Manager

Mission

The Digital & Services Product Manager plays a key role in the growth of RadioPharmaceuticals Solutions (RPS) by defining and developing customer-focused products and services.

The position bridges RPS Product Management and Customer Services, with a strong focus on equipment upgrades, service level agreements and digital solutions (e.g., new customer online platform).

Challenges we trust you with

Within our RadioPharmaceuticals Solutions Business Unit, your mission consists to: 

• Manage install base product success across its lifecycle, ensuring collaboration with technical teams for optimization.
• Analyze market and customer needs to identify opportunities and guide product development.
• Develop and refine RPS services and digital products and participation to product innovation.
• Plan and execute product programs through PRD and PLCM frameworks.
• Lead the digital roadmap, ensuring continuous innovation and relevance in collaboration with internal teams and product managers.

Challenges we trust you with

• Create business cases to support profitability and market impact.
• Define service product roadmaps for upgrades and new developments, aligned with strategic goals (yearly strategic plan).
• Collaborate in project teams to ensure effective roadmap implementation and customer satisfaction.
• Build market expertise and assess partnerships to stay ahead of trends.
• Propose and implement program improvements based on market feedback.

Additional Duties:

• Support marketing efforts for product launches.
• Maintain accurate product documentation for stakeholders.
• Provide training and product information to internal and external teams.

What we value

You have:

• A Master's degree in Engineering (e.g., Electromechanics, Business Engineer) or equivalent relevant experience.
• Minimum 5 years of relevant technical experience, with 3 years in product management or a related role preferred.
• Fluent in English, with French as an asset.

And you also are:

• Strong team player and communicator.
• Proactive and adaptable, with a structured approach when needed.
• Business and product development oriented.
• Willingness to work on-site in Louvain-La-Neuve a least twice a week and travel occasionally (2-3 times a year).