Service Engineer

Mission

Responsible for installation, operating and maintaining the equipment that is essential to the Proton Therapy System (PTS), troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections, and communicating the system's status to leadership and other stakeholders, support hardware and software testing, and be involved in all phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities, which affect installation activities.

Challenges we trust you with

• Install and maintain the Proton Therapy System (PTS) for installation activities, which will include but not be limited to: QA, EHS, Validation, integration testing, Development, Software/Hardware Testing, Troubleshooting, and Experimentation.
• Troubleshooting PTS equipment includes electrical, mechanical, cyclotron, and beam physics.
• Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
• Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees.
• Provide support to subcontractors (rigging, survey, etc.), ID, EHS, and QA.
• Maintain adequate records as defined by Site Manager in accordance with company QA and FDA regulations.
• Perform other related duties as required and assigned.

What we value

You have:

• BS in Engineering, Physics or other applicable field, .
• 3+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems.
• Candidate should have experience in several of the following: Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
• Solid general knowledge of/experience with - MS Suite: Excel, Word, Access, Outlook, Teams, etc.
• Knowledge of local EHS (Environment, Health, and Safety) regulations.
• Basic knowledge of LINUX systems, SAP, Siemens Step 7, and SalesForce is a plus.
• Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.

And you also are:

• Customer oriented.
• A team player with strong interpersonal skills
• Driven, proactive, and a hands-on person.
• Able to follow rules, regulations, and be able to deliver on strict deadlines.
• Willing to travel during the training period (+/- 2 months).
• A flexible person, willing to work in rotating shift work, and occasional weekends.
• Able to lift >50 pounds repeatedly, climb stairs, and safely work at heights with a safety harness.

Compensation and Benefits

The approximate annual base salary range for this position is provided below. Within this range, individual compensation is influenced by various factors such as location, job-specific skills, work experience, and relevant education or training. This role may also qualify for discretionary bonuses, profit sharing, commissions, and benefits.

Approximate Range
$70,000 – 90,000 USD

IBA is committed to recognizing your dedication and contributions to our company's success while upholding the standards of a B Corp and living by our values. As a result, we provide benefit plans that not only reward your hard work but also offer you and your family comprehensive and affordable financial, health, and wellness protection. We are confident that you will find our benefit offerings to be of great value for both you and your dependents.
 

Foundational Benefits paid for 100% by IBA:
Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards

Additional benefits available:
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Life at IBA

The job will take place in a specific IBA site.
 

IBA team members thrive in a fast-paced, dynamic environment and have demonstrated exceptional results through a range of different pursuits. We all tightly align with our company values of Care, Dare, Share, and Be Fair. As we grow, we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems.
 

At IBA, we deeply value diversity and are an equal opportunity employer by choice. We consider all qualified applicants equally for employment. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.